Purchases
- Common Payment Error Codes and Error Messages
- I haven’t received a Purchase Notification Email
- Can’t Purchase Premium Membership with Credit Card – Button is Grayed Out
- Why do I have Different Order Numbers for a Single Purchase?
- Can I Remove My Card on File?
- How much is NCoin?
- I think I was billed more than once for my Subscription
- How Do I Purchase NCoin?
- Why am I having problems subscribing with PayPal®?
- How much does it cost for a recurring Premium Membership?
- Why Can't I Purchase Certain Items from the In Game Store with my NCoin?
- I Upgraded my Recurring Premium Membership. Did I lose the remaining Membership Time from my previous Subscription Plan?
- How Do I Add a Recurring Premium Membership to my Game Account?
- How Do I Cancel My Recurring Premium Membership?
- Why is it taking up to 12-hours to receive the NCoin I just purchased?
- Where is the SEPA Direct Debit Payment Option?
- What’s Taking My European Payment So Long to Process?
- Can You Refund My European Payment?
- NCSOFT Charges on your billing statement
- Why am I having problems paying with PayPal®?