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Blade & Soul Support

  1. Blade & Soul Support
  2. Technical Support
  3. General Information
  • Game Support Quest, bug or in-game problem? Bad behavior?
  • Account Support Help with passwords, account creation or login?
  • Technical Support Installation issues, crashing during gameplay?
  • Billing Support Unknown charge? Need help making a purchase?

Contact Us

  • Submit a Ticket
  • My Tickets

General Information

Follow New articles New articles and comments
  • How to Enable the Gamepad Tab
  • Gamepad is now unsupported
  • Updated System Requirements for Blade and Soul
  • Launcher 2.0 Known Issue (Reinstall Issue)
  • Use of Third Party Programs for Technical Support
  • Network Connection FAQ
  • Flushing DNS
  • How to Run a DXDIAG
  • Failed To Connect Error (100)
  • No Mac OS support for Blade and Soul
  • Failed to Connect Error (200)
  • General Technical Questions
  • Router Bypass
  • MSCONFIG

Contact Us

  • Submit a Ticket
  • My Tickets