Blade & Soul Support
Game Support
Quest, bug or in-game problem? Bad behavior?
Account Support
Help with passwords, account creation or login?
Technical Support
Installation issues, crashing during gameplay?
Billing Support
Unknown charge? Need help making a purchase?
Blade & Soul Support
Account Support
Game Support
Quest, bug or in-game problem? Bad behavior?
Account Support
Help with passwords, account creation or login?
Technical Support
Installation issues, crashing during gameplay?
Billing Support
Unknown charge? Need help making a purchase?
Contact Us
Submit a Ticket
My Tickets
Account Support
Frequently Asked Questions
Account Security
Changing Character PIN
Account Sharing
Not Receiving Support Emails
Personal Data Guide
Account Deletion FAQ
What is a Character PIN and why do I need it?
See all 12 articles
Account Recovery
I'm Having Trouble Logging Into My NC Account.
I didn't get an authentication code to verify my IP address
How do I re-set my NC Account password?
Account Creation
Blocked Countries
Creating an NC Account
Can I Change the Date of Birth on my Account?
Updating Your NC Account Information
Contact Us
Submit a Ticket
My Tickets
