Blade & Soul Support

Game Performance

• Crashing At Login
• My game is crashing/freezing
• Are you experiencing Connectivity Issues?

Error Messages

• Error 0xc000007b
• Errors 5385, 5664

Installation and Patching

• ★ Upgrading Launcher 1.0 to 2.0
• No “Install Button” on Launcher
• Installation Instructions
• Copying files from another directory
• How to re-install only the NCSOFT Game Launcher

General Information

• ★ General Technical Questions
• ★ System Requirements
• Launcher 2.0 Known Issue (Reinstall Issue)
• Use of Third Party Programs for Technical Support
• Network Connection FAQ
• Flushing DNS

See all 13 articles