Technical Support
Frequently Asked Questions
Game Performance
Error Messages
- Errors 5385, 5664
- GameGuard Errors 121, 122, 123, 124, 125, 610 and 620
- GameGuard Error 380
- GameGuard Error Code 500
- GameGuard Error 350
- GameGuard Error 170 and 171
Installation and Patching
- Installation Instructions
- UE4 pre-download installation error
- How to uninstall UE3 version
- How to pre-install UE 4 version
- No “Install Button” on Launcher
- Upgrading Launcher 1.0 to 2.0
General Information
- How to Enable the Gamepad Tab
- Gamepad is now unsupported
- Updated System Requirements for Blade and Soul
- Launcher 2.0 Known Issue (Reinstall Issue)
- Use of Third Party Programs for Technical Support
- Network Connection FAQ