Technical Support

Game Performance

• My game is crashing/freezing
• Crashing At Login
• Are you experiencing Connectivity Issues?

Error Messages

• Errors 5385, 5664
• Error 0xc000007b

Installation and Patching

• No “Install Button” on Launcher
• Installation Instructions
• Upgrading Launcher 1.0 to 2.0
• Copying files from another directory
• How to re-install only the NCSOFT Game Launcher

General Information

• How to Enable the Gamepad Tab
• System Requirements
• Launcher 2.0 Known Issue (Reinstall Issue)
• Use of Third Party Programs for Technical Support
• Network Connection FAQ
• Flushing DNS

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