Blade & Soul Support

Game Performance

• Crashing At Login
• My game is crashing/freezing
• Are you experiencing Connectivity Issues?

Error Messages

• Error 0xc000007b
• E02017
• Error 32 1670: Unable to load module
• E03008
• E02009
• Errors E01005, E02018, E02015, E02016, E02019, 5385, 5664

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Installation and Patching

• ★ Upgrading Launcher 1.0 to 2.0
• No “Install Button” on Launcher
• Installation Instructions
• Copying files from another directory
• "Not Commonly Downloaded" Warning Message
• How to re-install only the NCSOFT Game Launcher

General Information

• ★ General Technical Questions
• ★ System Requirements
• Launcher 2.0 Known Issue (Reinstall Issue)
• Use of Third Party Programs for Technical Support
• Network Connection FAQ
• Flushing DNS

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