To resolve this issue, you will need to update your game client to UE4. To do this, you need to reinstall both the Game Client and NC Launcher. Please follow the instructions below:
- Press Windows Key + x, select “Apps and Features”
- Uninstall Blade and Soul and any version of the NCSOFT launcher that is listed.
- Reinstall the NC Game Launcher by downloading the installer from the following link: https://launcher.patcher.ncsoft.com/NCLauncher2_Installer.exe
- Once you’ve installed Launcher 2.0, Locate “NC Launcher 2.exe” on your desktop and run it as admin.
- Launcher 2.0 will perform a self-check and update.
- Set your region to either North America or Europe
- Select Blade and Soul game.
- Click the update button to download the game