[01/01/2021] If you wish to request an item transferred to another character on your account, please refer to the list below for the items that are NOT eligible for this service.
You may also read the eligibility criteria in our Token-based Restoration Policy article. Please take note that items can only be transferred within an account and not all ineligible items are listed. The NCSOFT Support Team will let you know if your item is eligible to be transferred in response to your request.
Ineligible Item List
- Legendary Weapons
- Legendary Accessories/Pet
- Ring, Earring, Necklace, Bracelet, Belt, Gloves, Heart, Talisman, Soul, Soul Badge, Mystic Badge, Soul Shields and Pet Auras
- Reset stones
- Heaven's Mandate, Cold Storage Reset, Khanda Vihar Reset, Aransu Reset, and Temple of Succession Reset
- Quest rewards
- REV-A DEVA's Treasure, Venomsky Drake's Treasure, etc.
- Upgrade Materials (Loot drop)
- Hive Queen's Wings, Silver Scale, Koldrak's Scale, Grand Celestial Wings etc.
- Items obtained from Random Generated Boxes
- Items from Treasure Trove, Hongsil Treasure Chest, Sparkling Stellar Ascension Stone Chest etc.
- Items purchased from NPCs
- Event items/currency