Known Issues

Known issues as of January 11, 2023

• The quest marker on the map is missing for NPC Dojagi. He is located at the front of the dock that leads to the giant birthday cake in Jadestone Village, and grants the anniversary event daily quest “Seven Years of Adventure.”
• The “Key Bindings” section of the Options menu contains a blank tab, marked “#INVALID#.”
• The animations of the Ultimate Deathwing Pet are incorrect.

Known issues as of December 07, 2022

• The Decked Out Adornment equips into the Face Adornment slot.
• The  Illusion Weapon Chest cannot be opened by the Musician class.
• The Drakeborn Illusion Weapon icon is missing for all classes.
• Characters may get stuck in a mounted animation after dismounting.
• Multiple Musician Illusion Weapons are missing icons.
• The default Musician Character portrait does not load when viewed in the [F2] Character Info.

Known issues as of November 09, 2022

• The client will crash at the completion of the Windwalk Race.
• Note that rewards are still received after reconnecting.
• The Koldrak boss is not always visible.
• Some items on the F5 Marketplace show "The auction has already ended." and cannot be purchased.

Known issues as of October 12, 2022

• In the Character Lobby, the Hongmoon Store does not load properly.
• Players cannot add slots to Inventory or Remote Stash.
• Nameplates appear below the player when riding a mount.
• Musician character models are not visible in the Character Select screen.
• Musician class statistics and equipment information are missing from the F2 Character Info screen.
• Some emotes do not work with the Musician class.
• Using the Ghostly Gingersnap and Pumpkin Pastry items does not grant the correct titles.
• The acquisition locations for Skystealer Crystals (Base and Tradable versions) in the tooltip does not list The Aerodrome.

Known issues as of August 10, 2022

• The following items from the Jade Dynasty bundles have an incorrect empty name:
  • Jade Dynasty Box
    • Fusion Stone (x5)
    • Special Hongmoon XP Charm (x3)
  • Sparkling Jade Dynasty Chest
    • Sanctum of the Masters Reset (x3)
  • Ultimate Jade Dynasty Trunk
    • Sanctum of the Masters Reset (x5)
• The quest “Endless Conflict” does not grant any reward.
• The Assassin Skill “Slipping Lotus” is not working when in the grabbed, grappled, or phantom gripped status.
• The Gift button on the Hot Items on the NCoin tab of the Hongmoon Store is partially hidden behind the Wish button.
  • Both buttons still function correctly.
  • Clicking on the Hongmoon Coin tab and then back to the NCoin tab will correct the issue.
• Yun characters appear as statues in cutscenes.
• The NPC "Tamed Golden Vipercap" overlaps the NPC Anzhi at the Frozen Vipercap Cavern lobby.

Known issues as of July 06, 2022

• The Unity Stellar Ascension Stone Chest gives an item for the wrong class except for Warden characters, which receive nothing, and Kung Fu Master characters, which will receive the correct item.
• The following chests do not currently open for any class:
  • Unity Earthen Ascension Stone chest
  • Unity Life Ascension Stone chest
  • Unity Stellar Radiance Stone chest
  • Unity Earthen Radiance Stone chest
  • Unity Life Radiance Stone chest

Known issues as of June 08, 2022

• Trader Gang Sanghae does not currently sell any items.
• Certain versions of the Colorful Silks and the Silky Hair cannot be added to the Showroom.
• The Crimson Moon Cat, Crimson Moon Cat Hat, and Crimson Moon Cat Ornament are incorrectly named as Grand Marshal items.
• The picture for Ebondrake Lair is missing in the Dungeon Lobby tooltip.
• In Starstone Mines, Volberus’ “Boss recovery upon Frost Drain" mechanic is not working as intended.

Known issues as of May 18, 2022

• The list of items offered by Trader Gang Sanghae is empty.

Known issues as of May 11, 2022 (New Empires Update)

• The Wyvern Wings do not have an icon.
• The Kickstart Costume and Kickstart Hat are missing their appearances.
• The map for Dasari Palace – Middle Keep has texzt in Korean after you complete the first step in Chapter 1 of the Act XII Interlude epic quest line.
• A few NPCs have an animation issue when idling and the Display Monster Effects option is set to maximum.

Known issues as of March 16, 2022

• Gunslinger characters will be stuck in a T-pose in the Rifle Stance when using the Way of the Arsenal.
• The Custom Wisp Walker Face Adornment has no appearance for female characters.
• The Shadow Plume costume and the Shadow Plume Hat do not have icons on their tooltips.
• The Class Change system offers to exchange the Celestial Emperor Ring but does not exchange the item for one appropriate to your new class. The original ring will appear in your Lost items after the Class Change is completed.
• Starseeker Illusion weapons have no appearance. They still do damage as expected.
• Shadow Plume Illusion weapons have an unexpected visual effect.
• The Serpent's Den Dumpling and the Serpent's Den Revival Charm are not working as intended.
• Several Hongmoon Gilded Octagonal Gems do not have item effects displayed in their tooltips.
• The tooltip of the Treasure Trove Key and the Treasure Trove Expansion is missing for Brazilian Portuguese.

Known issues as of February 17, 2022

• Equipping the Grand Tidings Outfit as a female Lyn will make the character invisible.
• The 3rd event tab of the Dragon Express (using Starstruck Coins) will not be available until Wednesday 2/23.
• Warlord pets have no appearance.
• Most items do not stack up to 29999.
• Some players cannot access the Den of the Ancients and Spectral Shrine dungeons.
• Limitless Wings and Custom Limitless Wings appear incorrectly.
• Insignia Chests do not stack.

Known Issue: Marketplace & F2 Not Loading (December 9, 2021)

Known Issues as of September 08, 2021

• The in-game NCOIN recharge page may redirect you to login after selecting the amount.
  • Workaround: Simply log in on the page that opens when the button is clicked. You may receive an account confirmation email.
• The Character Portrait Register button is missing from the Photo Gallery screen in Character Info.
• Showroom <F3> and Preview windows do not display costume VFX.
• Character Portraits use the default image for their class instead of uploaded portraits.
• Character Portrait thumbnails are being compressed vertically.
• Exclusive Premium Membership icon image is missing from Premium Membership Info tab.
• Battle Records from Hongmoon Training Room <F12> display as #INVALID#.
• Buff icons are missing for the Safeguard Belt and Dawnbright Gloves.
• While previewing an item, if you try to preview another item in a non-inventory location, the preview UI window does not update correctly.
• Some localized Voice Over (VO) dialogue may be missing or may cut off early while questing.
• Some new pet gems may not display statistics.
• Soul Shields have incorrect item descriptions for Destroyer and Gunslinger classes.
• New characters are immediately transported out of Hongmoon Training Grounds when using a level 60 boost.
• On the quest “Waking Nightmare” the objective states to seal dark rifts in Dawnspring Forest.  However, the location of these dark rifts is inside the Forest of Echoes Dungeon.

Also note these intentional changes:

• You can no longer view Skills in the Character Info screen.
• The Equipment Upgrade Paths (Ctrl-I) have been removed for now.
• Due to the engine upgrade some video capture programs may no longer work with the game.

Known Issues as of March 17, 2021

• Twisted Serpent Stronghold Raid Chapter 4 Quest, the emote command is currently in English only. Command will be localized on March 24.
  • Use "/Revere" or select Emote on Emote Shortcut UI (Left CTRL + Left ALT key).
• Certain Soul Badges usage is outputting extra damage/skill effects.

Known Issues as of December 21, 2020

• Naryu Sanctum quests track NPC Minyung in the House of Idols for quest completion.
• Unable to post the phrase "w4" in the game chat
• Certain raid consumables cannot be used in Scarlet Conservatory.
• Tower of Infinity ranking displays the season incorrectly.
• Prime Path Illusion Weapons cannot be stored in the Showroom (F3).
• Deluxe Hongmoon Quick XP Charm, when used, shares the 24hr cooldown with other XP Charms.

Known Issues from Divine Break

• DE/FR VO will be in English – subtitles will be available.
• Summer Sea outfit on Jin females shows seams on arms and legs.
• Unable to Transmute Clockstopper Pet to Pet Pod
• Unable to post the phrase "w4" in the game chat
• Soul Fighter’s Anima Fusion skill tooltip displays incorrect skill Area.
• Refined dungeons rewards and tooltips have inconsistent Reward.
• Unity Rank Reputation cannot be obtained after 150 rank.

Known Issues from Forgotten Souls – April 01, 2020

• Favorite Fantasy Outfit Chest sometimes does not provide any items
  • If you experience this issue please contact our Support Department
• Friend Request notification does not appear unless the client is reloaded
• Daily Challenge Quests for PvP are not in-sync with the PvP Schedule
• Awakened True Wyvern Talisman displays incorrect "Enduring" text
• Awakened Edict Belt displays incorrect "Unbound" text
• Skybreak Accessories for Assassin and Destroyer have inconsistent naming
• Minor clipping issue on Gon Female characters when wearing the Aurealis Shimmer outfit.
• Swarm Summoner Hongmoon Training Room: Projectile Resistance indicates that Petal Storm should be used to complete the training, which is a Thorn Summer Skill.
  • Please note that you can still complete the training using the Hive Swarm skill.
• Thrall AI Stage 1~4 in Trial arena has more HP than Stage 5~10.
• Chakra Icon for Kung-Fu Master does not show the stacks.
• When customizing Custom Butterfly Clip Hair you'll be unable to change its Main and Secondary color.
• Tower of Infinity and Trial Arena NPC have increased HP.
• Auto-fishing is cancelling early.
• Dragon Fist KFM’s Searing Dragon does not hit target when used while moving.
• Gunslinger’s Ricochet skill is not working as intended.
• Archer Smokescreen (Tab) ability has a 1 second delay on camera movement
• Assassin “Sagewood” and “Limitless” soul badge does not reduce timebomb cooldown
• KFM’s Eternity soul badge does not reset Pivot Kick cooldown after using Comet Strike
• Assassin’s Allegiance soul badge does not reduce Mine Toss cooldown upon a successful Dynamic Kick

• Weekly Challenge

  • Weekly Challenge quests are currently not counting for the Weekly Challenge rewards.

• Cold Storage

  • Orb of Ascension cannot be used to summon the second boss.

    • The antiqued item White Orb is usable currently.

• Shackled Isles

  • Entering Lobby (F8) as a party for Shackled Isles causes players not being able to queue.

• User Interface

  • The Lobby (F8) UI does not dynamically update the start time for scheduled events like Shackled Isles, Arena, and Battleground based on the user's time zone settings.
• Event

  • Players are able to enter the Hae Mujin's Outlaw Arena Event Dungeon before completing the associated introduction quest first.

• Blade Master
  • Way of the Spectral Blade
    • Divine Retribution has incorrect cooldown time.
    • Enforcer and Exemplar Soul Badges do not increase Starstrike effect duration in Lucky Stars talent.
    • Soaring Falcon has no focus requirement.
    • Soaring Falcon tooltip does not display damage.
    • Boot tooltip does not display Basic Stance requirement.
    • The level 55 passive skill Harmony displays incorrect text.
• Kung Fu Master
  • Way of the Iron Claw
    • Soul Burn and Soul Flare’s Blackwing visual effect is present during Kung Fu Master’s 3rd spec Wolf forms.
    • All Wolf forms cannot be entered during Simple Combat Mode when Titan Stance is active.
    • Dire Wolf is missing "Increases Critical Damage by 15%" in its tooltip when Triple Threat is enabled.
• Quest tracking for Chapter 7 in the Temple of Succession quest line is not accurate.
• Warlock
  • Nether Pulse does not work properly when used.
• Warden
  • Juggernaut does not reduce the cooldown of Blade Ward.
  • Legendary Soul Badge Sword Salvo does not reduce cooldown of Divine Strike in simple combat mode.
• Warlock
• Warlock Demoncaller Soul Shield 3 set bonus damage to Temporal Collapse is not applied.
• Destroyer
• Reaper Destroyer Scar debuff is not lowering PvP defense by 1000.
• Assassin
• RMB UI does not appear for Assassin while in Simple Mode.
• Character Info (F2)
• Heptagonal Obsidian has missing text in the description and does not appear correctly in F2.
• Skyrift Mystic Badge grants Wind Focus when using Sunder in the Thundering Blade spec.
• Default color of "Special Forces" costume was changed from green to black.
• Kung-Fu Master
  • Dynasty Mystic Badge's Dragonflare skill doesn't Pierce Parry.
• Warlock
  • Vampiric Drain skill receives Extortion talent buff even when it is not selected.
  • Draining Soul talent gives unintended Hex Storm bonus.
  • Scourge spec has multiple skill with incorrect damage.
• Blade Dancer
  • Boot skill also applies knock down when it cancels defense.
• Summoner
  • Sunburst skill displays incorrect casting area.
• Raven Bracers, Aransu Bracers and Grand Celestial Bracers Enhance an Incorrect Skill.
• Quest Journal displays incorrect Weekly Quest reset time.