Blade & Soul Support

No “Install Button” on Launcher

No “Install Button” on Launcher

 

When updating your launcher, there is a chance you can get into a state on the final setup screen where the install button does not show and your only option is to hit “close”

 

When this happens, you will need to do the following to resolve your issue:

  1. Click "Start" then "Control Panel" then click on "Uninstall a program."

  2. Uninstall the following:
    a.) Blade and Soul
    b.) NC Launcher 2
    c.) NCSOFT Launcher or NCSOFT Game Launcher (If listed)

  3. Once done, please follow the steps in the KB article below on how to re-install only the NCSOFT Game Launcher:
    https://support.bladeandsoul.com/hc/en-us/articles/207195856-How-to-re-install-only-the-NCSOFT-Game-Launcher
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