We’re aware of the in-game phishing attempts via mail and whispers that are attempting to collect a player's login information.We have taken action against the senders and we are working with the development team to alleviate this type of abuse in the future. We will never initiate contact via in-game mail in regards to account issues.
Please report phishing scams and the players that you encounter who are impersonating GM's or NCSOFT employees, so we can take action against them.
We host our websites on two domains for Blade & Soul: ncsoft.com and bladeandsoul.com. If you're asked to log in to a site that isn't on these domains either via in-game mail, email, or a whisper, then do not continue.