Blade & Soul Support

Why can’t I complete my purchase using a European payment method?

If you are receiving the error message “At this moment there are no payment methods available for this combination of amount, currency and account,” this means that the Billing Address associated with your NC Account is not a European address.  You will need to log into your NC Account and update your Billing Address to your European location/address.  European payments cannot be completed from an NC Account with a Billing Address that is not European.

To update your Billing Address, log into your NC Account and click on the EDIT link next to Billing Address in your Account Information section of the Settings tab. Enter your address and click UPDATE.

PLEASE NOTE: PayPal® and/or a credit/debit card are the only available payment methods currently available for purchasing a recurring Premium Membership. The "Other" European payment methods are not accepted to purchase a recurring subscription.

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