Blade & Soul Support

Why is it taking up to 12-hours to receive the NCoin I just purchased?

Depending on sales volume and individual purchase reviews, you may experience a delay of up to 12 hours (although it may be much quicker) before your order is completed and your NCoin is delivered. Although not typical, this delay can occur even if a previous purchase was immediately delivered. This is by design and you will receive the items if/when the purchase is approved and completed. Once the purchase is completed, you will receive an automated notification letting you know when your items have been delivered.

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