Blade & Soul Support

"Not Commonly Downloaded" Warning Message

This is Windows’ way of protecting PCs from other potentially harmful files online. As the Blade & Soul installer is a new online file, Windows is just being cautious.

 Always make sure that the warning box contains the correct Blade & Soul app name and NCSOFT publisher as per the screenshots below before following these instructions. 

  1. You can click on the “Run” button in the download dialog. 


  1. Click on the “I understand the risk and want to run this app.” box.
  2. Then click on the “Run Anyway” button to install. This button will only appear when you check the box.


Per Microsoft’s website:

“It doesn't necessarily mean the website is fraudulent or that the program is malware, but you probably shouldn't download or install the program unless you trust the website and the publisher.”

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