Blade & Soul Support

General Technical Questions


In an effort to centralize incoming information, all Technical Support will be done on the official Blade and Soul forums.

Please submit all Technical Issues to the forums found here: Blade & Soul Beta Forums.

Before going to the forums, please review some of the more common installation issues and fixes below.


Installation Instructions

Game Guard Errors

Game Guard/Avast Issue

Error E02018

Error E03016

Router Bypass


Failed to Connect Error (200)


*Only players who currently have beta access will have access to the Blade and Soul forums.

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