My Phone Number isn’t accepted when making a Purchase. Why? Lance September 03, 2015 15:22 Follow Be sure you’re entering only numbers in the phone number field. Special characters such as dashes (-), plus signs (+), periods (.) cannot be entered and will generate an error if entered into the field. Numbers only will get the job done! Related articles Why am I having problems paying with PayPal®? NCSOFT Charges on your billing statement I haven’t received a Purchase Notification Email I Upgraded my Recurring Premium Membership. Did I lose the remaining Membership Time from my previous Subscription Plan? Why is it taking up to 12-hours to receive the NCoin I just purchased?