Blade & Soul Support


Weekly Challenge Resets on Tuesday 2:00 p.m. PDT / 23:00 CEST

We do not have an estimated time when this issue will be resolved, but please be aware we are actively troubleshooting and working on a resolution with the development team. We also understand that many players have missed out on their Weekly Challenge rewards, and we are working on a plan to make sure players are rewarded for their patience as we continue to work towards resolving this issue. In the meantime, if you can, please complete your Weekly Challenges before Tuesday 2:00 p.m. PDT / 23:00 CEST.

Further updates regarding this issue will be posted on the forums: HERE

Compensation for the Weekly Challenge Reward Issue is now available in the Hongmoon Store.

This is the item that can be purchased from the Hongmoon Store:
Weekly Reward Pack #4
Please note that these items are only available once per account from 7/17 6am - 7/24 6am server Time.

Known Issues