Blade & Soul Support


Live Server Update: 10/05/2022. Maintenance forum thread at: Blade and Soul Forums. Keep an eye on our OPS twitter for maintenance updates at You can check our latest OPS tweets on the right side of this page.

Please note, some characters may not be able to see the rankings (F11) or queue up for ranked content. We are aware of the issue and are working on a resolution. Thank you for your patience and understanding.

Technical issues have forced us to put Blade & Soul into maintenance on NVIDIA GFN. At this time, we do not have an ETA when services will resume. However, live services and your accounts are unaffected and can still be accessed from the NC Launcher. Download the NC Launcher.
We are aware and investigating the issue where the Marketplace and Search may be unavailable in Portuguese game client. Thank you for your patience.

Due to possible bug exploits in Scarlet Conservatory, we will no longer be offering any type of instance reimbursements such as restoring dynamic and weekly quest rewards, or reset stone until further notice. Thank you.

Known Issues (Updated 07/06/2022)

Frequently Asked Questions