Blade & Soul Support


As we continue to improve our Token-based Restoration Policy, we have created an Ineligible Items List (Item Transfer).[01/01/2021]

Technical issues have forced us to put Blade & Soul into maintenance on NVIDIA GFN. At this time, we do not have an ETA when services will resume. However, live services and your accounts are unaffected and can still be accessed from the NC Launcher. Download the NC Launcher.

Forum migration has been completed. Please visit our new Forums!

We are aware and investigating the issue where the Marketplace and Search may be unavailable in Portuguese game client. Thank you for your patience.

Due to possible bug exploits in Scarlet Conservatory, we will no longer be offering any type of instance reimbursements such as restoring dynamic and weekly quest rewards, or reset stone until further notice. Thank you.
As we continue to improve our support services, we have updated our Token-based Restoration Policy for Treasure Trove. More info at Token Based Restoration Policy [09/22/2020]

Known Issues (Updated 12/18)

Frequently Asked Questions