Announcements
Known Issues: December 7th
Here you will find the list of currently known issues within Blade & Soul. This list is not complete and does not contain all issues found within the game. Click here.
Holiday Treasure Trove Incorrectly Listed Grand Phoenix Costume Set
The Holiday Treasure Trove preview article and livestream incorrectly stated that the Grand Phoenix Costume Set would be included in the Treasure Trove rewards. That was an oversight on our part and to say sorry, we’re sending 15 Treasure Trove keys to all players who purchased at least 1 Holiday Treasure Trove Key from the Hongmoon Store before 5:00 p.m. PST December 6/01:00 UTC December 7. Those keys will be delivered by 11:00 a.m. PST/19:00 UTC December 7.
Premium Membership Improvements
We are adding new and improved Premium Membership benefits on July 25, 2018! You can read all of the details on the Announcement page here.
If you are receiving the error message “XIGNCODE3 must be running in order for Blade & Soul to function normally,” please read for more information.
Frequently Asked Questions
Promoted articles
- Accidental Overwrites of Pet Tags and Elite Pet Tags
- XIGNCODE3 must be running
- How Do I Claim Items/Purchases in Update 4.3 (Fire and Blood)?
- Evolution Streamlining - Salvaging Walkthrough
- Character Server Transfers Are Now Available
- Linked Server Groups
- Beware of Phishing Scams
- How to Use: Race/Gender Change Vouchers
- How Can I Report Spammers??
- Titles
- The Daily Dash
- Personal Data Guide
- Account Deletion FAQ
- Two-Step Verification (OTP Authentication): Setting Up
- How do I register for a Character PIN?
- Changing Character PIN
- Security FAQ
- Creating an NC Account
- XIGNCODE3 must be running
- Use of Third Party Programs for Technical Support
- What Is XIGNCODE3 ?
- General Technical Questions
- System Requirements
- How do I apply my Blade & Soul serial code?