Blade & Soul Support


We are aware and investigating the issue where the Marketplace and Search may be unavailable in Portuguese game client. Thank you for your patience.

Due to possible bug exploits in Scarlet Conservatory, we will no longer be offering any type of instance reimbursements such as restoring dynamic and weekly quest rewards, or reset stone until further notice. Thank you.
As we continue to improve our support services, we have updated our Token-based Restoration Policy for Treasure Trove. More info at Token Based Restoration Policy [09/22/2020]

Known Issues (Updated 08/19)

Frequently Asked Questions